Refund Policy
A legal disclaimer
Shine Window Detail is committed to providing exceptional service and customer satisfaction. However, by utilizing our window cleaning services, you acknowledge and agree to the terms outlined in this refund policy. This policy is subject to change at our discretion without prior notice. The most recent version will always be available on our website.
Refund Policy - the basics
At Shine Window Detail, your satisfaction is our top priority. We strive to ensure your windows are spotless and meet your expectations. If for any reason you are not completely satisfied with our service, we offer the following options:
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Satisfaction Guarantee: If you are not happy with the quality of your window cleaning, we will return to your property to re-clean the windows at no additional cost.
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Commitment to Quality: Our team will not leave until the windows are cleaned to your satisfaction.
What to do
If you are unsatisfied with your window cleaning service, please follow these steps to ensure a quick resolution:
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Contact Us Promptly: Reach out to us within 48 hours of the service date via phone, email, or the contact form on our website.
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Provide Details: Include your name, service date, and a brief description of the issue with your windows. Photos are encouraged for clarity.
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Re-Cleaning Option: We will schedule a return visit at your earliest convenience to re-clean the problem areas.